This privacy policy explains how Energia Italia Fitness, located at 27 Via Garibaldi, Milan, Lombardy, 20121, Italy, collects, uses, and protects the information you provide when you use our online platform and related services. We are committed to protecting your privacy and handling your data in a transparent and lawful manner, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We may collect various types of information when you interact with our site or use our services:

• Information you provide directly: This includes information you give us when you sign up for a membership, register for a class, book a personal training session, use our nutritional counseling or wellness programs, purchase products, or contact us. This information may include:
• Personal identification details such as your name, date of birth.
• Contact information such as your physical address.
• Payment and billing information.
• Information related to your health, fitness goals, injury history, or physical condition, which is necessary for providing tailored services like personal training, nutritional counseling, sports massage, or physical rehabilitation support. This type of information is considered sensitive and is processed with extra care and typically based on your explicit consent.
• Any other information you choose to provide to us.
• Information collected automatically: When you visit our site, we may automatically collect certain information about your device and usage, including:
• Technical information, such as your IP address, browser type, operating system, and referring URLs.
• Information about your visit, including the pages you view, the links you click, and the dates and times of your visits.
• This information is collected through cookies and similar tracking technologies. Please refer to our Cookie Policy (if separate) for more details on how we use cookies.

How We Use Your Information

We use the information we collect for various purposes, based on different legal grounds:

• To provide and manage our services: This includes processing your membership, registering you for classes, scheduling appointments, processing payments, and delivering the services you have requested (such as personal training or nutritional advice). This is typically necessary for the performance of a contract with you.
• To communicate with you: We may use your contact information to send you service updates, important notices, respond to your inquiries, and provide customer support. This is necessary for the performance of a contract or for our legitimate interests in providing customer service.
• To personalize your experience: We may use information about your fitness goals or health status (with your explicit consent where required) to tailor recommendations for classes, programs, or services that may be of interest to you.
• For business operations: This includes internal administration, data analysis, research, and development to improve our services, site functionality, and user experience. This is based on our legitimate interests in managing and improving our business.
• Marketing: With your consent, we may send you promotional communications about our services, offers, and news. You have the right to withdraw your consent at any time.
• To comply with legal obligations: We may process your information to comply with applicable laws, regulations, legal processes, or governmental requests.
• To protect our rights and interests: This includes detecting, preventing, and addressing fraud, security issues, or technical problems, and enforcing our terms and conditions. This is based on our legitimate interests in protecting our business and users.

When we process sensitive personal data, such as health or fitness information, we do so only with your explicit consent, or where necessary for purposes permitted by law, such as the provision of health care or treatment by a health professional, or when necessary for the establishment, exercise, or defense of legal claims.

Data Sharing

We do not sell your personal data. We may share your information with third parties only in the following circumstances:

• Service Providers: We may share information with trusted third-party companies and individuals who provide services on our behalf, such as payment processing, IT services, data storage, analytics, and marketing assistance. These service providers are required to protect your information and use it only for the purposes for which they were engaged.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government request).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via a prominent notice on our site of any such change in ownership or control of your personal data.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Data Protection Rights

Under GDPR and applicable laws, you have certain rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data under certain conditions.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions, particularly where processing is based on legitimate interests or for direct marketing purposes.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us in writing using the address provided below. We may need to verify your identity before fulfilling your request.

You also have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data infringes applicable law.

Data Security

We have implemented appropriate technical and organizational measures designed to protect your personal data from unauthorized access, use, alteration, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

Our site uses cookies and similar technologies to function effectively, improve your user experience, and analyze site usage. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of our site. For more information about how we use cookies, please refer to our Cookie Policy, which is available on our site.

Links to Other Websites

Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. If we transfer your personal data outside the European Economic Area (EEA), we will ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as relying on adequacy decisions by the European Commission or using standard contractual clauses approved by the European Commission.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us by writing to the following address:

Energia Italia Fitness
27 Via Garibaldi,
Milan, Lombardy, 20121,
Italy